Insurance is all about trust.

We know that people rely on Balcia not just today, but for many years to come. That’s why we work hard to make a meaningful difference in society, in our business, the environment and our common future.

Material Sustainability Areas:

In 2024 we expanded our Double Materiality Assessment and have identified sustainability matters that are material to us by introducing an assessment of Impacts, Risks, and Opportunities (IROs). As an insurance company, our main IRO’s relate to the core activities of our business model and mostly concern our own operations. These relate to our ability to develop, innovate and deliver high-quality digital insurance products and affect or are affected by our clients and end-users, employees and our business partners.

Our key sustainability focus areas for which we can take direct action include:

1. • Our carbon emissions and energy mix,
2. • Governance and business conduct
3. • Own workforce
4. • Civil society and end-users.

Environment

Climate change

As an insurance company we recognize our role in enabling climate-conscious solutions and the necessity to adapt to the world with increasingly unpredictable and violent weather. We do so by offering insurance for renewable energy sources or by promoting risk mitigation measures that help clients prevent claims altogether, all while reducing our own CO2 emissions.

Social

Own Workforce

Our employees are at the core of our business. We are dedicated to fostering a supportive and inclusive work environment where every individual feels valued, empowered, and equipped for both personal and professional growth. By nurturing a company culture that offers adaptable work arrangements and empowers employees to shape their day-to-day experiences, we enable every team member to perform at their full potential

Consumers and End-Users

Our business is deeply connected to our consumers and end-users, whose data we handle and who rely on us for their financial resilience. Balcia is committed to maintaining the highest standards of transparency and accuracy in the information provided to our consumers and end-users. We understand that clear, reliable information is essential for informed decision-making and trust.

Governance

In insurance trust is essential, customers need to be sure that they will receive financial assistance when it is necessary. Therefore, we uphold strong corporate governance that ensures transparency and accountability across all levels of our organization, providing our customers with social and economic security by means of responsible and high-quality insurance products.